Your holiday/Booking
Holiday accommodation that we advertise and supply and for which you will pay or have paid us in full.

Villa
A self contained dwelling fully equipped with furniture, furnishings, white goods, etc. of good quality and for the number of people booked for your holiday together with use of a private swimming pool.

Your party
The group of people each named on your booking form that will occupy the villa for the period of time specified.

Basic booking price
The price advertised on our web site for renting the accommodation there described which includes use of the accommodation for the period specified, cleaning and sets of clean linen/towels twice a week.

Total booking price
Is the basic booking price plus any extras that you request at the time of booking.

Booking deposit
A sum of money (25% of the total booking price) you deposit with us to reserve your accommodation as detailed in our letter of confirmation. Your booked accommodation is not guaranteed until the deposit funds are paid and cleared. The booking deposit is non-refundable, except in the highly unlikely event of our having to cancel your holiday.

Breakages Deposit
A refundable security deposit of £100, payable by separate cheque at the time of your final booking payment is required against breakages/damage, excessive cleaning and keys.  This cheque will not be cashed and will be destroyed (or returned) within 14 days of your return to the UK, if our agents report everything to be in order upon checking the villa after your departure.

Smoking
Smoking is NOT ALLOWED inside the villa. If guests smoke outside, they are kindly requested to dispose of their cigarette butts to help keep the garden tidy.

House cleaning/Linen/Towels
Twice a week, the first of which is done for your arrival and the mid-week clean, change of towels and bed linen is carried out on a Friday.

** NOTE the towels we supply are for use in our villa(s) only; you should not take and use them around the pool or to the beach!

Breakages
All breakages must be reported to our local agent/representative immediately. £3 per person charge has been included in the cost of your holiday to cover general breakages. We reserve the right to invoice you immediately for any damage or breakages if they are not reported and discovered after your departure.

Private swimming pool
A swimming pool which is exclusively for the use of your own party.

Cancellation of your booking
If for reasons of your own, you have to cancel your holiday the following conditions will apply:

At any time after your payment of the 25% booking deposit, but prior to you paying the balance of the full price no refund will be paid.

In the period between paying the balance of the total price and 6 weeks from the scheduled start of your holiday a refund of 60% of the full price of your holiday will be made.

In the period between 4 and 6 weeks from the scheduled start of your holiday a refund of 40% of the full price of your holiday will be made.

In the period between 2 and 4 weeks from the scheduled start of your holiday – no refund will be made.

Changing your booking details
If you wish to make a significant material changes to your booking (for example to remove a named person or add another) we will do our best to accommodate. However, we do reserve the right to charge you an administration fee of up to £15 per change we make.

OUR OBLIGATIONS
Privacy
Premier Crete Rentals or our agent/representatives will respect your privacy and leave you to enjoy your holiday. We will however attend at the villa to carry out cleaning on the days specified.

Notwithstanding the above, Premier Crete Rentals or their agent/representatives reserves the right to enter the property without prior notice if an emergency or other occurrence affecting the health and safety of tenants or members of the general public which makes it imperative.

Preparation and maintenance of your villa
Prior to your arrival your villa will have been cleaned and arranged for occupation according to the number of people in your party.
The swimming pool will have been cleaned, tested for purity and necessary chemicals added.
There is a manual within the villa advising you how to run the house and its systems.

During your stay
To conduct yourselves in a reasonable manner so as not to cause offence, danger, threat or annoyance to others.
To treat the property in which you stay with reasonable care so as not to cause willful damage to the buildings, equipment and furnishings.
Not to sublet the property or bring persons over and above those named on your booking form or subsequently requested change of named persons to stay in the property.
Not to bring any pets to stay in the property.
Not to bring or use in the property any substances of a narcotic character or any that are banned by Greek law to be used or possessed by individuals.
To report to Premier Crete Rentals agent/representative any damage that occurs to the property or its contents, broken or malfunctioning equipment, etc. whether caused by a member of your party or not.
To report to Premier Crete Rentals agent/representative any infestation of the property by insects or vermin.

Upon Your Departure
We ask you please to vacate the villa by 10.00am on the day of your departure.
Please leave the villa in good repair and in a reasonably clean condition as far as possible as you found it at the beginning of your holiday.
Please report to Premier Crete Rentals agent/representative anything in, on or around your accommodation that your group has damaged, spoiled or lost and to agree a sum that covers the cost of replacing, renewing or cleaning appropriately (if you have not already reported this prior to your departure).
Please also report anything that has, through no fault of your own or of any person in your party, been damaged, ceased to function or is working badly. In particular, the electrics, water or drainage systems.

TERMS & CONDITIONS
All transactions, agreements and day to day business arising from or consequential to this document are subject to the following: -
Each adult member of your party will be held jointly and severally responsible for the obligations and conditions
All actions are governed by relevant English law and, where applicable, also by Greek law and statutes.
Only the persons named on your booking form and final invoice may occupy the stated property. You may make agreed changes to the composition of your party prior to your holiday so long as you pay any additional fees, taxes or costs that then become due. Contraventions of this condition, when discovered, are grounds for immediate eviction of people not named on your booking form from the occupied property and they may be pursued, on the grounds of trespass, by Premier Crete Rentals by all legal means for lost revenues or inconvenience.
**Please note that any person staying in the property but not named as a member of your party will invalidate their holiday travel insurance, also they will not be able to claim any compensation or redress for illness, personal injury or any other harm, distress, loss or inconvenience that can be said to be the fault of Premier Crete Rentals.
Premier Crete Rentals accept no responsibility for mistakes or omissions on the part of other persons, firms, local authorities, utilities providers or any other supplier either of goods or services or for the quality of their goods and services, notwithstanding that we may have advertised those suppliers.
Premier Crete Rentals cannot be held responsible for unforeseeable events that spoil your holiday, cause you to interrupt or to abandon your holiday. If an event of this nature is known by us to have occurred before your holiday or if it is foreseeable by us, we will inform you as quickly as we can and seek to agree on an appropriate action.
Premier Crete Rentals has sought, by a variety of means, to alleviate the problems caused by electricity and water cuts. However, interruptions in these services are a regular occurrence in high summer. We consider these occurrences as events beyond our control and accordingly we cannot be held responsible for any consequences arising.

Swimming pool safety
Our pool has been passed by EOT (Greek National Tourist Board) and has the relevant licence. However, we will not be held responsible for any accident or injury to any member of your party who do not take all practical care and safety in or around the poolside. It goes without saying that children and adult non-swimmers must be supervised at all times when on the poolside or in the pool.

Force majeure
Premier Crete Rentals will not be liable for any delay or other failure to perform any service by reason of any cause whatsoever beyond its reasonable control.

Severability
If any provision of these terms are held by any court or other competent authority to be void or unenforceable in whole or in part, the other provisions of the contract and any remainder of the affected provision or provisions shall continue to be valid.